Shipping and care
Every piece is packed in Switzerland and shipped worldwide by DHL. Here is what to expect, and how to keep the glass as it left the furnace.
Pieces marked Available now ship within a week of your order. Made to order pieces are blown for you in Murano and take about eight weeks, then ship the same way.
You receive a tracking link as soon as the parcel leaves.
Shipping is free within Switzerland. For other countries, it is calculated at checkout from the delivery address.
Each table travels in a made-to-measure wooden crate, designed to offer maximum protection during transport. The crate is yours to keep or discard. Feel free to reuse it, repurpose it, or dispose of it responsibly.
For orders shipped outside of Switzerland, import taxes and customs duties may apply and are the responsibility of the customer. Tavolini is not responsible for any delays caused by customs clearance procedures. We recommend checking with your local authorities to estimate these charges in advance.
Tavolini works are hand-blown in Murano and should be handled with care to preserve their clarity and longevity.
Dust regularly with a soft cloth. Clean gently with lukewarm water. Avoid chemical cleaners. Handle with care: each piece is a delicate glass work.
Check the piece when it arrives. If it was damaged in transit, write within 48 hours with photos of the piece and the packaging, and we take it from there.
Each table is a unique or made to order piece, so we do not accept returns or exchanges. If you hesitate between two colours or sizes, write before ordering: photos in daylight, dimensions in your room, anything that helps.